Who we are

Our website address is: http://joebrowncontractors.co.uk/

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms – Cookies

If you complete the contact form on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again if you complete a second form. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We never share any client data with third parties. Any information you send us either via an email or a contact form is only used within Joe Browns organisation for your specific project. We will contact you following your enquiry to discuss your project and build up a clear idea of requirements to enable us to produce an accurate quote.

How long we retain your data

If you send us an email or contact form, we retain the data for a year. Any query that converts into a project, data will be saved for a period of 3 years, this is for guarantee purposes. This includes online data and any paper trail such as plans, related orders and invocies.

What rights you have over your data

 You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data

All client data is held securely in our offices in locked cabinets. Our offices are only accessible by our staff and no outside visitors.